Millbrook Healthcare

Millbrook Healthcare is a leading provider of Community Equipment and Wheelchair Services to NHS Primary Care Trusts and Local Authority social care organisations.  We provide a complete outsourced service to commissioners that significantly reduces costs, delivers a quality service and an enhanced patient experience.

Millbrook is an independent, family-owned company. We manufacture and supply community equipment and wheelchairs, and provide services that include clinical assessment, storage, loan, delivery and collection, decontamination, repair and refurbishment.

Our services are backed up by supporting systems, processes and procedures certified to the latest ISO standards for quality, environmental, and health and safety.  We offer industry-leading Decontamination services to NHS infection control standards.

Our IT system, MillFlow, offers commissioners access to an end-to-end web-based service management system. It can be accessed by any web browser including smartphones, allowing real-time access to requisition, e-catalogue and reporting facilities.

If you would like to know more about how we can help you with commissioning services please call our commercial team on 023 8086 5744

Community Equipment

Millbrook Healthcare is a leading provider of Integrated Community Equipment Services (ICES) to NHS Primary Care Trusts and Local Authority social care organisations.  We currently service a population of over 5 million with Service Centres across the UK. [Read more].

Wheelchair Services

As a leading provider of wheelchair services to NHS Trusts and Local Authority social care organisations, we are providing services to over 50,000 wheelchair users in the UK.  Our complete outsourced service offers commissioners significantly reduced costs, a higher quality service, and an enhanced patient experience. [Read more].

Contract Performance

A balanced scorecard approach to performance ensures that we deliver on our promises - and keep on improving. Using both qualitative/quantitative KPIs, we are achieving over 99.5% performance across the country. Customer satisfaction is at an all-time high, benefitting from a range of service initiatives that adds value to patients’ lives.

If you would like to know more about how we can help you with commissioning services please call our commercial team on 023 8086 5744 or email enquiries@millbrook healthcare.co.uk.